Mailing Address:

King-Frazier Building
Room 127
P. O. Box 20357
Savannah, GA 31404

Phone:
(912) 356-2771

Fax:
(912) 351-6543

Office of Auxiliary Services

Mission

The Auxiliary Services Department exists to provide products and services to students, staff, and faculty at Savannah State University, which enhance their University experience. This is realized through staffing processes and contractual relationships that focus on determining the needs of our customers and assuring that appropriate products and the best possible service are provided using available resources.

Inherent in the philosophy of the Auxiliary Services Department are the following values and processes:

Listening to customers to determine how they can best be served;
Focusing on excellence in service delivery – timeliness, service quality, helpfulness of staff, friendliness of staff, competence of staff;
Regularly assessing the effectiveness of service delivery;
Regularly assessing the value of the service to the customers;
Ongoing financial review to assure that services meet their budget requirements.

Staff or contractors reporting to Auxiliary Services are responsible for the following: dining services (including meal plans), bookstore, Post Office, vending (snack, beverage, laundry), “one-card” system planning and implementation, and Document Center. The services which are included in the Auxiliary Services restricted budget (dining, bookstore, and vending) are required by the State to be self-supporting, and therefore have components related to marketing and sales, as well as to service.

Staff

Name	Title	Email Address
Jean Ann Caywood	Director	caywoodj@savstate.edu
Alfred Brown	Assistant Director	browna@savstate.edu
Priscilla Bryan	Office Manager	bryanp@savstate.edu
Antoinette Drayton	Mail Clerk	draytona@savstate.edu

Department Links

Staff

Bookstore

Dining Services

Food Service Committee

Student Customer Survey

FAQ's