What's New for Spring 2009

Professional Development & Management

Communicate Like a Pro

Instructor: Behrooz Kalantari, Ph.D., MPA

Develop the communication skills that are vital in any organization setting. Learn how our daily communication skills can dramatically propel us to new levels of success! You'll get an inside-out look at the two basic categories of communications: Internal - the voice within, and interpersonal - listening and dealing with others. Each category will explored in detail to help advance your understanding of how to create effective communication. And, use it to achieve more success and fulfillment in your life!

Sat, Feb 7, 9 am - 2 pm; or Sat, May 2, 9 am - 2 pm
5 hrs, 1 Class, 0.5 CEUs
Fee: $195, RD: February 3 or April 22                              Register Now

 
Increase Your Business Revenue in a Slow Economy

Instructor: Mathew Filbrick, Ph.D.

Don't let a stagnant economy sully your bottom line. Consumers still need products and services. The question is will they buy from you or someone else? Learn the superior customer service skills that will keep your customers coming back again and again. You will exceed your customers expectations every time!

Tue, Feb 10 - Feb 17, 6 - 8 pm; or Sat, Apr 18, 9 am - 1 pm
4 hrs, 2 Classes or 1 Saturday, 0.4 CEUs
Fee:$99, RD: February 3 or April 13                   Register Now

Finance for the Non-Financial Manager

Instructor: Julia Campbell, CPA

This course is for those individuals who are or will be asked to assume finance, cost, and budget responsibilities and for individuals who interface and work with accounting and finance departments. Content of the course includes selected aspects of finance from a non-financial specialist perspective. Specific topics include: financial analysis, planning, forecasting, and budgeting, cash flow and strategic financing. This class will be very interactive.

Mon and Wed, Mar 23 - Apr 22, 6 pm - 8:30 pm
25 hrs, 8 Classes, 3.0 CEUs
Fee:$449, RD: March 16                        Register Now

 
How to Conduct an Effective Performance Appraisal

Instructor: Behrooz Kalantari, Ph.D., MPA

This course teaches you how to shift your focus from discipline and control to analysis of the performance review process. You will learn major areas that are vital to conducting performance appraisals including how to focus on outcomes; tackle contentious issues; formalize forward planning; avoid common pitfalls; give positive feedback; encourage self-appraisal; and how to motivate each other to develop professionally.

Sat, Mar 7, 9 am - 2 pm; or Sat, may 23, 9 am - 2 pm
5 hrs, 1 Class, 0.5 CEUs
Fee: $239, RD: March 3 or May 19                 Register Now

 
Essentials of Teambuilding

Instructor: TBA

Teams are an essential and critical part of the workplace, and the team effectiveness is crucial to productivity and success. In this course you will explore the fundamentals of team development and discover techniques to develop a group of individuals into a successful team. This class is excellent for individuals or work groups to attend together.

Wed, Apr 8, 9 am - 4 pm; or Wed, May 20, 9 am - 4 pm
6 hrs, 1 Class, 0.6 CEUs
Fee: $219, RD: April 1 or May 14                           Register Now

 
Essentials of Supervision

Instructor: James Farley

This is a critical course for anyone who is currently a supervisor or pans to become a supervisor. Learn the key components to success and lead your teams to higher levels of performance. We will discuss the essentials of motivation, the key behaviors of highly effective leaders, and the important steps to effective delegation.

Thu, Mar 5 and Mar 12, 9 am - 12 noon; or Tue, Apr 14, 9 am - 4 pm
6hrs, 2 Mini Classes or 1 Class, 0.6  CEUs
Fee: $345, RD: February 28 or April 7                                  Register Now

The Art of Hiring the Right People

Instructor: Georgia Banks

Your organization’s ability to compete and succeed in today’s market depends on the quality and capacity of your people. Learn the skills necessary to assess candidates, use interviews to your advantage and avoid pitfalls. Don’t rely on instincts alone when it comes to obtaining your most valuable business resource.

Mon & Wed, Oct 13 - Nov 10, 6 - 9 pm
24 hrs, 8 Classes, 2.4 CEUs
Fee: $119, RD: Oct 9                                Register Now

 
Online

 Introduction to Ruby Programming

Instructor: Richard Blum

In this course you will learn how to create a dynamic Web blog using the relatively new, but increasingly popular Ruby on Rails programming environment and Ruby programming language. You will learn how to create an interactive Web blog that allows visitors to register and post articles and comments. You'll see how the popular Ruby on Rails framework environment creates much of the code for you, and how to use the Ruby programming language to modify the code to customize your Web site. The blog you'll create also uses the popular MySQL database server to store the blog data that appears on the site, and it provides a search feature to allow visitors to easily search past blog entries.

Online, 24 hrs, 6 Weeks
Fee: $119, RD: Register Anytime                Register Now

 
Certified Global Business Professional

Instructor: Julia Dvorko, Ph.D., MBA

This is a nationally recognized course and training program for the Certified Global Business Professional Credential Exam. Te Global Business Professional certification is a prestigious acknowledgement of international business expertise. The North American Small Business International Trade Educators Association (NASBITE) Certified Global Business Professional Credential (CGBP) provides a benchmark for competency in global commerce

Online, Start Date: Completion of Enrollment
400 hrs, 6 Months, Certificate
Fee: $2495, RD: Register and Begin Anytime              Register Now

 
Management of IT Professionals

Instructor: Katherine Squires Pang, J.D., LL.M., M.Ed

The Management for It Professionals Program is particularly well suited for anyone in It who has recently assumed management responsibilities or anyone who is managing IT professionals, or anyone who wants an introductory perspective on some of the unique issues facing the management of IT professionals.

Online, Start Date: Completion of Enrollment
390 hrs, 6 Months, Certificate
Fee: $2095, RD: Register  and Begin Anytime         Register Now


Revenue Cycle Management for Healthcare Providers

Instructor: Tom McAvoy, MBA

The revenue cycle is a key component of the healthcare delivery system. It is the complex and evolving mechanism by which providers perpetuate their existence via reimbursement for service rendered. This program will help you understand this critical process which is often overlooked and/or misunderstood by providers and business leaders.

Online, Start Date: Completion of Enrollment
12 hrs, 4 Months, Certificate
Fee: $795, RD: Register  and Begin Anytime         Register Now

 Personal Interest

Technology for Non-Technical People: Blogs and Podcasts

Instructor: TBA

Learn the difference between blogging and podcasting and how to use these technologies to give and receive information. This class is essential for those with no experience blogging or using podcasts but are keenly interested.

Sat, Feb 14, 10 am - 1 pm; or Wed, Apr 22, 6 - 9 pm
3 hrs, 1 Class, 0.3 CEUs
Fee: $69, RD: February 6 or April 15           Register Now

Friday Evening Wine Tasting - A Beginner Sampler

Instructor: Theodore Crane

Confused about all the wine choices available these days? Wondering what you will do this weekend? Learn how to distinguish between wine styles, grape varieties and regions. Master the secrets of wine appreciation and never be intimidated by a wine list or wine steward again! (Please bring 2 wine glasses to each class)

Fri, Feb 6 and Feb 13, 7 - 9 pm; or May 15 and May 22, 7 - 9 pm
4hrs, 2 Classes
Fee: $99, RD: February 6 or May 8                           Register Now